Is Anyone Really Listening?
The Secret to Extraordinary Communication

A Talk By Marcea Wolf-Carter, Senior Consultant
and Partner at Mark Kamin & Associates

2nd Thursday of the month
Thursday, January 13, 2011
12 noon–1:30 pm

LOCATION:
Levine Museum of the New South
200 E. Seventh Street, Charlotte, NC  28202*

What if the underling source of less than extraordinary communication in the workplace is that people hardly ever listen? We have discovered that people think they really do listen, and in fact don’t.

Take a look for yourself at your communication for the last week: Did you really listen to the people you work with; and did they really listen to you?

Most of us know that in order to operate with real partnership and resolve conflict, we need to communicate more effectively. And even though we have a sincere desire to elevate the level of our communication, the pathway is unclear and lives in our blind spot.

In this session we will…

• Examine and reveal the kinds of ineffective communication that are commonplace in our work environment.
  
  
• Distinguish the impact on you, your coworkers and colleagues, and your enterprise of tolerating less than extraordinary communication.
  
  
• “Reinvent communication” through a new and enlightened point of view.
  
  
• Learn how to use listening to transform conflicts into opportunities for partnership and productivity.

About the speaker:

Marcea Wolf-Carter

Marcea Wolf-Carter is a Partner and Senior Consultant with Mark Kamin & Associates, a consulting firm with offices in Charlotte, Houston, Salt Lake City, Detroit, Concord, CA and Tampa as well as Toronto, Canada and Tel Aviv, Israel. Marcea has been coaching people in performance for 29 years and has been a top performer throughout her professional career. Her coaching, consulting and program leading success comes from a profound commitment to supporting people in being extraordinary. Her clients and participants rely on and appreciate her unique, straightforward and compassionate approach. In addition to her work in the area of performance, Marcea consults senior executives and managers of major corporations, as well as entrepreneurs, to create empowering corporate cultures. For twenty-nine years, Marcea has been delivering workshops, training programs and consulting on important corporate issues such as transforming organizational culture, humanity in the work place, corporate integrity, leadership, customer satisfaction and executive reinvention. Marcea is an excellent, engaging presenter and motivational speaker who consistently refines her message to make the biggest impact. She has addressed audiences as large as 4,000 people with great success at Philharmonic Hall, The Boston Opera House and Madison Square Garden.

Marcea has worked with people in over 250 organizations in the United States and abroad. Her clients include Roche Laboratories, UVEST Financial Institution Services, Jamieson Laboratories, The Latimer Group, Del Webb Corporation, Pulte Homes, J. F. Shea Corporation, Pallotta Team Works, Northwestern Mutual, Wells Fargo Home Mortgage and North Carolina Central University.

Due to a strong commitment to express their social conscience, Marcea and her husband spent eighteen months raising money for people living with AIDS. Marcea now offers her programs pro bono to support relief organizations and charitable foundations. A native of New York, Marcea and her husband, William Carter, moved from Phoenix, Arizona to Weddington, North Carolina to be closer to their families.

Lunch is provided so please register by clicking HERE by January 11, 2011.

*Two hours of free parking are included with the luncheon. Attendees/members should use the 7th Street Garage, adjacent to the Levine Museum. Bring their parking ticket to the Museum’s visitor reception desk where it will be validated.